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Breakfast attendants at the Seward Gateway Hotel are expected to maintain a clean, sanitized, and orderly breakfast area. This position will heat, stock, and serve prepared breakfast items, as well as ensure items are fully stocked during breakfast time. They will also be in charge of cleaning the kitchen, and preparing anything necessary for the following day. In addition to these duties, the breakfast attendants will be expected to greet and engage with guests in a friendly manner.
Qualified candidate will exemplify the following knowledge, skills, and abilities:
- Customer service - Knowledge of principles and processes for providing exceptional customer service
- Communication - Professional and active communication with guests and coworkers
- Active listening - Full attention to guests' needs by listening to what others are saying, understanding multiple points-of-view, asking questions when appropriate, and problem-solving.
- Detail oriented - Ability to produce quality work in a face-paced environment.
Other Information
- This is a seasonal position
- Pay structure: DOE
Application Requirements:
- High school diploma or higher and at least 18 years of age.
- Available to work mid-April to late September (beginning and end dates will be determined upon hire).
- Alaska state food handlers permit
- Confident verbiage and patient temperament. Previous customer service experience is encouraged.
- Positive attitude and willing demeanor - People wait their whole lives to travel to Alaska, and we are lucky enough to live here and make someone’s dream come true.
Any relevant experience is always a plus, but a willingness to jump in and make it work is a must. Attitude over aptitude.
Apply Now -
Our Gateway Hotel front desk agents will interact with guests in person, during check in, as well as on the phone or email for advanced reservations or inquiries. This position is the main point of contact through all departments in the hotel; they will contact housekeeping or maintenance staff when guests report issues or concerns. In addition to providing information on the hotel itself and tours with Major Marine, front desk agents are expected to interact with guests in a friendly, helpful manner in all aspects. Many guest appreciate our agents sharing more information like historical landmarks, hiking recommendations, dinner recommendations, etc. Other duties may be assigned by management as well.
Qualified candidate will exemplify the following knowledge, skills, and abilities:
- Customer service - Knowledge of principles and processes for providing exceptional customer service.
- Communication - Professional use of multiple methods of communication effectively, including in-person, over the telephone, or email.
- Active listening - Full attention to guests' needs by listening to what others are saying, understanding multiple points-of-view, asking questions when appropriate, and problem-solving.
- Computer Systems - Basic understanding and comfortability with modern computer systems, Microsoft Word, and POS systems.
- Detail oriented - Ability to produce quality work in a face-paced environment.
Other Information
- This is a seasonal position
- Pay structure: DOE
- Opportunities for full-time status and benefits after 6 months of continued employment.
Application Requirements:
- High school diploma or higher and at least 18 years of age.
- Available to work mid-April to late September (beginning and end dates will be determined upon hire).
- Confident verbiage and patient temperament. Previous customer service experience is encouraged.
- Able to handle guests' luggage.
- Positive attitude and willing demeanor - People wait their whole lives to travel to Alaska, and we are lucky enough to live here and make someone’s dream come true.
- Besides the general combination of customer service, product knowledge, and sales enthusiasm that is expected from all front desk agents, please feel free to include your special interests (accounting, sales, marketing, hospitality, preferential to mornings or evenings, etc).
Any relevant experience is always a plus, but a willingness to jump in and make it work is a must. Attitude over aptitude.
Apply Now -
Our Gateway Hotel night auditors will interact with guests in person, during check in, as well as on the phone or email for advanced reservations or inquiries. This position is the main point of contact through all departments in the hotel; they will contact housekeeping or maintenance staff when guests report issues or concerns. In addition to providing information on the hotel itself and tours with Major Marine, front desk agents are expected to interact with guests in a friendly, helpful manner in all aspects. Many guest appreciate our staff sharing more information like historical landmarks, hiking recommendations, dinner recommendations, etc. Other duties may be assigned by management as well.
A qualified candidate will exemplify the following knowledge, skills, and abilities:
- Customer service - Knowledge of principles and processes for providing exceptional customer service
- Communication - Professional use of multiple methods of communication effectively, including in-person, over the telephone, or email.
- Active listening - Full attention to guests' needs by listening to what others are saying, understanding multiple points-of-view, asking questions when appropriate, and problem-solving.
- Computer Systems - Basic understanding and comfortability with modern computer systems, Microsoft Word, and POS systems.
- Detail-oriented - Ability to produce quality work in a face-paced environment.
Other Information
- This is a seasonal position
- Pay structure: DOE
- Opportunities for full-time status and benefits after 6 months of continued employment.
Application Requirements:
- High school diploma or higher and at least 18 years of age.
- Work 11pm-7am 5 nights a week
- Available to work mid-April to late September (beginning and end dates will be determined upon hire).
- Confident verbiage and patient temperament. Previous customer service experience is encouraged.
- Positive attitude and willing demeanor - People wait their whole lives to travel to Alaska, and we are lucky enough to live here and make someone’s dream come true.
Any relevant experience is always a plus, but a willingness to jump in and make it work is a must. Attitude over aptitude.
Apply Now -
Breakfast attendants at the Harbor 360 Hotel are expected to maintain a clean, sanitized, and orderly breakfast area. This position will heat, stock, and serve prepared breakfast items, as well as ensure items are fully stocked during breakfast time. They will also be in charge of cleaning the kitchen, and preparing anything necessary for the following day. In addition to these duties, the breakfast attendants will be expected to greet and engage with guests in a friendly manner.
Qualified candidate will exemplify the following knowledge, skills, and abilities:
- Customer service - Knowledge of principles and processes for providing exceptional customer service
- Communication - Professional and active communication with guests and coworkers
- Active listening - Full attention to guests' needs by listening to what others are saying, understanding multiple points-of-view, asking questions when appropriate, and problem-solving.
- Detail oriented - Ability to produce quality work in a face-paced environment.
Other Information
- This is a seasonal position
- Pay structure: DOE
Application Requirements:
- High school diploma or higher and at least 18 years of age.
- Available to work mid-April to late September (beginning and end dates will be determined upon hire).
- Alaska state food handlers permit
- Confident verbiage and patient temperament. Previous customer service experience is encouraged.
- Positive attitude and willing demeanor - People wait their whole lives to travel to Alaska, and we are lucky enough to live here and make someone’s dream come true.
Any relevant experience is always a plus, but a willingness to jump in and make it work is a must. Attitude over aptitude.
Apply Now -
Our Harbor 360 Hotel front desk agents will interact with guests in person, during check in, as well as on the phone or email for advanced reservations or inquiries. This position is the main point of contact through all departments in the hotel; they will contact housekeeping or maintenance staff when guests report issues or concerns. In addition to providing information on the hotel itself and tours with Major Marine, front desk agents are expected to interact with guests in a friendly, helpful manner in all aspects. Many guest appreciate our agents sharing more information like historical landmarks, hiking recommendations, dinner recommendations, etc. Other duties may be assigned by management as well.
Qualified candidate will exemplify the following knowledge, skills, and abilities:
- Customer service - Knowledge of principles and processes for providing exceptional customer service.
- Communication - Professional use of multiple methods of communication effectively, including in-person, over the telephone, or email.
- Active listening - Full attention to guests' needs by listening to what others are saying, understanding multiple points-of-view, asking questions when appropriate, and problem-solving.
- Computer Systems - Basic understanding and comfortability with modern computer systems, Microsoft Word, and POS systems.
- Detail oriented - Ability to produce quality work in a face-paced environment.
Other Information
- This is a seasonal position
- Pay structure: DOE
- Opportunities for full-time status and benefits after 6 months of continued employment.
Application Requirements:
- High school diploma or higher and at least 18 years of age.
- Available to work mid-April to late September (beginning and end dates will be determined upon hire).
- Confident verbiage and patient temperament. Previous customer service experience is encouraged.
- Able to handle guests' luggage.
- Positive attitude and willing demeanor - People wait their whole lives to travel to Alaska, and we are lucky enough to live here and make someone’s dream come true.
- Besides the general combination of customer service, product knowledge, and sales enthusiasm that is expected from all front desk agents, please feel free to include your special interests (accounting, sales, marketing, hospitality, preferential to mornings or evenings, etc).
Any relevant experience is always a plus, but a willingness to jump in and make it work is a must. Attitude over aptitude.
Apply Now -
Our Harbor 360 Hotel night auditors will interact with guests in person, during check in, as well as on the phone or email for advanced reservations or inquiries. This position is the main point of contact through all departments in the hotel; they will contact housekeeping or maintenance staff when guests report issues or concerns. In addition to providing information on the hotel itself and tours with Major Marine, front desk agents are expected to interact with guests in a friendly, helpful manner in all aspects. Many guest appreciate our staff sharing more information like historical landmarks, hiking recommendations, dinner recommendations, etc. Other duties may be assigned by management as well.
A qualified candidate will exemplify the following knowledge, skills, and abilities:
- Customer service - Knowledge of principles and processes for providing exceptional customer service
- Communication - Professional use of multiple methods of communication effectively, including in-person, over the telephone, or email.
- Active listening - Full attention to guests' needs by listening to what others are saying, understanding multiple points-of-view, asking questions when appropriate, and problem-solving.
- Computer Systems - Basic understanding and comfortability with modern computer systems, Microsoft Word, and POS systems.
- Detail-oriented - Ability to produce quality work in a face-paced environment.
Other Information
- This is a seasonal position
- Pay structure: DOE
- Opportunities for full-time status and benefits after 6 months of continued employment.
Application Requirements:
- High school diploma or higher and at least 18 years of age.
- Work 11pm-7am 5 nights a week
- Available to work mid-April to late September (beginning and end dates will be determined upon hire).
- Confident verbiage and patient temperament. Previous customer service experience is encouraged.
- Positive attitude and willing demeanor - People wait their whole lives to travel to Alaska, and we are lucky enough to live here and make someone’s dream come true.
Any relevant experience is always a plus, but a willingness to jump in and make it work is a must. Attitude over aptitude.
Apply Now -
General Function: Provide support and assistance to the Port Engineer, Operations Manager, and the Captains in executing vessel maintenance, including organization and resupply of spares and repair parts. Provide hands-on efforts to make routine and emergency repairs to vessels, support equipment, and facility, as directed by Port Engineer.
Minimum Qualifications: Applicants must meet the following criteria in order to be considered for an Engineer position:
- A strong understanding of engines, electrical, and mechanical systems
- Possess a current CPR certificate and First Aid card (training provided after hiring if needed).
- Basic understanding of vessel operations and the Alaskan environment.
- Agree to submit to and pass drug testing as detailed in the company drug policy.
- Be able to regularly lift and move a minimum of 70 lbs.
- Position requires the ability to sit, stand, walk, see, talk and hear. Position requires need to climb or balance, stoop, kneel, crouch, or crawl.
- Must be able to work in harsh weather conditions for long hours on a variable schedule.
Typical Duties and Responsibilities:
- Conduct all activities and decisions according to the five guiding principles of Major Marine Tours.
- Gain an understanding of systems and maintenance needs for all vessels in order to facilitate the safety of passengers, and successful operation of the boats. This will include routine maintenance schedules, and involvement of vessel repairs, either routine or emergency.
- Responsibility for an understanding of pertinent Coast Guard regulations and company policy. Complete all related paperwork in a professional, accurate, consistent, and timely manner.
- Be physically on-site and mentally prepared to work as scheduled by Port Engineer.
- Maintain open, clear, and positive communication regarding all aspects of vessel maintenance and safety with the Operations team, Captains, and crew.
- Work with Port Engineer to handle all aspects of assigned projects on facilities, vessels, and other vehicles. Manage assigned projects including procurement of parts, supplies or sub-contractors, performing work, ensuring that all work will be completed in a timely manner, and within the approved budget.
- Develop an understanding of tour routes and information provided by Major Marine Tours and serve as crewmember when needed. When on-board as a deckhand, work with other crew to maintain appropriate inventory, staff the galley and offer direct passenger services as needed. Be able to give leadership and training to crew regarding vessel maintenance and other vessel-specific tasks.
- Work with Captain and crew to maintain the cleanliness of vessel throughout.
- Work with management to quickly assess situations and work with the operations team to relay information appropriately in the event of unusual circumstances (mechanical issues/failures tour deviations, passenger incidents or injuries, etc…).
Reports to: Company Port Engineer
Status: Hourly / Full Time
Apply Now
